Watch this video

See 1 Mb video downloadable from bottom of page.

The rider approaches the M2 toll booth at correct speed, waves his E-tag and the boom gate lifts after deducting the toll from the E-tag. It seems a small motorcycle is not recognised by the toll system, so it drops the boom on the rider, knocking him to the ground.

The technology is defective and dangerous for motorcycles.

A failure of Planning and Transport policy, by those remote from operational delivery. The Roads Minister is responsible, along with those policy writers in Planning and Transport.

Not good enough Carl, John, Mick, Joe or Eric or whoever is going to be ringmaster for this weeks circus. We have clowns.

Rate of Tolls

Motorcyclists recognise the need to pay their fair share, but object to being gouged at the same rate as a car and also object to paying additional fees for impractical and expensive solutions.

The correct rate is one-quarter the rate for a car. Toll rates based on weight of vehicle such as the difference between a car and a truck, illustrate the considerations for some other vehicles. A family sedan is not a semi-trailer any more than a motorcycle is a family sedan.

The definitions used for tolling classes are ludicrous and interpreted to suit administrative practice. A Holden Commodore with independent suspension has, by the same definitions, FOUR axles and should be charged at the rate for heavy trucks, but is not. Bicycles fall under the same definition as motorcycles and are not tolled at all.

Motorcycles comprise around 1% of traffic flows. There are around 100,000 motorcycles in a sea of 4 million other vehicles.

The decision to reclassify motorcycles as cars is a simplistic response of the cherished "Sir Humphrey" type, to make the problem disappear for the Minister of the day. Motorcycles are now invisible to public policy - it's like they have ceased to exist because of a bureaucratic decision

Cashless Tolls

Cashless tolls work for road authorities, as this speeds up “throughput”, diminishing the need for building extra lanes.

An ordinary cash booth can process around 600 vehicles per hour and cashless tolling can speed this up to around 2,000 vehicles per hour. Motorcycle throughput at pay-booths is around 100 vehicles per hour due to the problems of handling cash and having to remove safety gear or dismount to do so.

Motorcycles are often abused in pay-lanes for taking so long to pay a toll.

Until very recently, motorcycles were not even counted in traffic studies, so were invisible to planners. This failure of administration has many effects on motorcycle safety, giving motorcycle owners very poor value for their registration costs.

E-tags designed for cars do not work for motorcycles

Inability to mount a car-type tag and aim it at the antenna
Lack of weatherproofing. If the tag gets wet, it dies, and the rider is liable for the cost of a new tag
Fragility of casing and circuit board - dangerous to carry on your person

Suggestions for mounting E-tags are work-arounds that all sit outside of the legal Terms & Conditions for supply of E-tags.

Some suggestions are dangerous.

• “Wear an armband” - rotates with wind pressure, interfering with arm movement and hence control of motorcycle. Also dangerous if fallen upon.
• “Put it your pocket” - casing and circuit board shatter into sharp pieces on impact. This is extremely dangerous. There is no Standard for cut-resistance for motorcycle clothing to measure this against
• “Stick it on your windscreen” - only some motorcycles actually have windscreens, on many it is so small that this would obscure the instruments. Tag is exposed to the elements.
• “Fill the gaps and holes and with silicon sealer” - this makes the rider liable for costs for damaging the E-tag

Frankly, these goods are not fit for the purpose sold. We are awaiting a formal response from the NSW Department of Fair Trading on this issue and a response has also been sought from the ACCC.

The MCC of NSW worked with the RTA and their tag supplier and industrial designers in an effort to design an E-tag suitable for use on a motorcycle. The designers admitted defeat last year. No single design or set of mounts can provide for all motorcycles, or even a substantial portion of them.

No motorcycle E-tag exists anywhere in the world.

Photo-ID

It has been proposed by some toll-road operators to photograph the motorcycle using a toll-road and use special software to analyse the digital image to extract the number plate details and then send a bill, or operate an account.

This means having to register your personal details with each separate toll operating company with no “interoperability” as is enjoyed by the E-tag system. It is a smelly band-aid.

Of concern to riders is the security over the data. The photographs of the motorcycle, associated with home address and time of using it, are effectively “illustrated shopping lists” for thieves. Motorcycle theft remains at an all-time high and recovery rates are extremely low.

Also, the inability to deal anonomously with the service provider may breach the Privacy Act. We have sought the views of the Privacy Commissioner on this issue and are awaiting his response.

Additional Fees

Some toll-road operators propose to charge motorcycle riders an additional fee for EACH TRIP to use this system of account operation.

This means that motorcycle riders are expected to pay for the failure of planning to accommodate them AND for the administration of a band-aid “solution” to failure of the chosen electronic technology.

Coupled with gouging on toll rates that has existed for some years, this situation is intolerable for motorcycle riders

Solutions?

• Charge motorcycles the same rate of tolls as bicycle riders
• Use electronics to "divide by four" on E-Tolls
• A single coin for manual tolls for motorcycles

Happy to pay a fair rate of toll

Summary

Toll road operators are currently supplying E-tags to motorcycle riders that are not “fit for the purpose sold”. In this monopoly situation, it appears that the toll-road operators are using their market power to dictate terms.

Photographs are normally only taken for enforcement purposes. It appears that some toll road operators feel the need to utilise enforcement technology for ordinary commuters, destroying any pretence of privacy.

What if you don't have an E-Tag?

Ask the Transport Minister.

He'll tell you that you have a choice and that choice is to not use the toll road or else pay the additional administration fees and work out how to pay them.

Without an E-tag, you are now a second class citizen.

Hope you are ready for extra gouging on administartion fees. Like when you want to use a bank cash card, you get charged for using a different brand ATM - now we have the same charges scam for E-tags from different toll roads. It looks like "interoperability" is going to cost you extra, with or without an E-Tag

So what is Big Brother? Not the TV show Big Brother Awards

Read carefully, it will explain why the Privacy Commissioner is taking so long to reply - yep, that's right, NSW hasn't got one!

The Office of the Privacy Commissioner is currently being administered by the Premiers Department. An effective way of silencing issues about privacy.